IBM so dominated the computing industry from the 1950s onwards that by 1980 the US government decided to set up antitrust commission to decide if it had too much power. By the time the commission gave in its report, IBM was heading towards bankruptcy. The man who saved them from that fate was Louis V. Gerstner and this book explains how he brought about a massive cultural transformation.
Tag Archives: Compaq
Companies and industries studied: Apple, Nucor, Dell, Toyota, GM, GE, Ford, Compaq, HP, IBM, disk drive industry
It is said that this was Steve Job’s favourite book and had a lot of influence on the way he ran Apple. It focuses on disruptive technology and shows why a lot of companies miss out on innovation in markets and why leaders are often ‘leapfrogged’ by challengers. Among some of the surprising theories Christensen states that companies should NOT always listen to their customers (Steve Jobs declared this many times over; so did Henry Ford). Also, it may be better for a company to invest in lower margin products rather than high margin ones.