Category Archives: Corporate culture

Book Review- Leadership and Organisation in the Aviation Industry by Marc-Philippe Lumpé

Leadership and Organisation in the Aviation Indusleadership and organisation- lumpetry is a dense and well written book about different how different professional cultures interact. The book is based upon a PhD by Marc-Philippe Lumpé. He basis his analysis the GLOBE project and how that relates to the aviation industry The GLOBE project (global leadership and organisational behaviour effectiveness research project incorporated the ILT and HOFSTEDEs dimensions into one unique study. In short it looked at national culture and how different cultures adapt to such things as: uncertainty avoidance, power distance, social collectivism, future orientation etc. The theoretical basis of this book centres around this study and how it helps us understand different national and professional cultures. 

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Filed under Airlines, Book Review, Corporate culture, Corporate strategy, Leadership, Transport

BOOK REVIEW: “From Worst to First” By Gordon Bethune (1999)

From-Worst-to-First-by-Gordon-Bethune

The turnaround of continental airlines in the 1980’s is one of the most remarkable stories of the corporate world. The company was set up in 1934 and for decades had been known for quality of its service and the stability and caring of its governance structure. Indeed the CEO Bob Six had actually been CEO of the company from 1936 till 1981. The deregulation of the airline industry by the Carter administration changed all that. Suddenly, Airline companies became caught in a dog fight for market share. In an industry that saw its profits plummeting due to the increase of oil prices and also the lack of barriers to entry in the industry. By the time Gordon Bethune took over in 1994, the company had gone bankrupt already and had gone through 10 leaders in 10 years and looked, to all intents and purposes to be totally doomed. Continue reading

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Filed under Airlines, Book Review, Corporate culture, Corporate strategy, Service Industry

BOOK REVIEW: “Up in the Air” by Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan & Andrew Von Nordenflycht

Airline travel used to be so glamorous, those days are gone. If you think you are having a hard time getting home on another delayed flight, the four authors of this book have a stark warning. The employees are even more fed up than the passengers. Far from the glamorous days of the 60s and 70s, epitomised by Leonardo Di Caprio in “Catch me if you can”. The industry has become known for a series of bankruptcies, low wages and increasingly harder working conditions. Continue reading

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BOOK REVIEW: “The Southwest Airlines Way” by Jody Hoffer Gittell

coverThe low cost model has become so ubiquitous today that it’s quite easy to f0rget that, when Southwest airlines set up in 1971, its business model was quite revolutionary.  This was just two years after Concorde had come into existence, and talk of the time was of quick flights for important business people prepared to pay a high price.  The two oil shocks of the 1970s, and changes in consumer tastes had a huge impact on this and, no doubt had a great, positive impact on the business model set up by Southwest Airlines. 

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GEM @ Boeing facilities, Seattle: An insight to the workings of Boeing

1111Today we had the honour of going on a VIP tour to Boeing’s Everett facilities. You may not have realised it, but chances are that you’ve flown on a Boeing aircraft before. With revenue of over 86 Billion dollars in 2013 making Boeing is one of the most successful airplane manufacturers in the world. Our first stop was actually Boeing’s last stop in their value chain, Everret’s delivery centre. This is where Boeing’s transactions are completed and customers can pick up their much awaited airplanes. Continue reading

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Filed under Airlines, Corporate culture, Exchange study programs, Innovation, USA

“Big successes come from dealing with the little things.” claims Reuben Mark, former CEO of Colgate-Palmolive.

Reuben Mark

“If you have good numbers, show them up front!” begins Reuben Mark. The numbers for Colgate-Palmolive are indeed impressive. Speaking as a guest at the Harvard Business School, the former CEO of Colgate-Palmolive can show a total return of some 4200% during his 23-year tenure. This is more than 40% higher than peer companies. But Mr. Mark claims that this success is due to the company’s ability deal with the small, everyday issues. This may not make for dramatic headlines, but they are universal things that have kept the company in business since its creation in 1806.  Continue reading

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Filed under Advanced Management Program, AMP Harvard, Business Schools, Corporate culture, Corporate responsibility, Harvard AMP, Harvard Business School, human resources, Leadership, Management, Strategy, USA

What keeps a CEO awake at night? Jeff Immelt, CEO of GE shares his thoughts.

Jeff Immelt CEO, GE

During a recent discussion with for Senior Executives at Harvard Business School, Jeff Immelt, CEO of GE shared his insights on leadership, corporate culture, his current role in the company. Invited by Professor Ranjay Gulati, Chair of the HBS Advanced Management Program, the CEO of one of the world’s largest corporations gave an open and honest talk about what he considers to be some of his own mistakes and what keeps a CEO awake at night. With a market capitalization of over $200 billion, nearly 300 000 employees and interests in business segments as divergent as Industrial Production, Energy, Technology and Infrastructure, Capital Finance the list had the potential to be a long one.  Continue reading

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